Available payment methods
KARIGAR shows the payment methods that are available for the specific checkout or quotation. A method should not be assumed available until it is shown or confirmed for that order.
Payment status in KARIGAR is recorded against the order and its payment transactions. Analytics events are not used as financial proof.
Cash on Delivery
Cash on Delivery (COD) can be enabled or disabled by delivery zone. Where COD is unavailable, checkout will not allow a customer to bypass the zone rule by typing a different city manually.
A COD order can pass through verification states before fulfilment. KARIGAR may send transactional updates about COD verification, rejection, collection or failure when those events are recorded.
Payment safety
KARIGAR support pages and account forms do not require customers to publish or upload sensitive credentials. Do not send:
- ATM or card PINs;
- banking passwords;
- one-time passwords (OTPs);
- full card authentication details;
- unrelated identity documents.
If a payment proof is required by an approved workflow, it is stored through KARIGAR's private proof-storage path rather than a public product/media folder.
Refund records
Approved refunds are recorded through the payment/refund workflow and ledger so partial and full refunds remain auditable. The time a bank, wallet or external payment provider takes to make funds visible can be different from KARIGAR's internal refund-record timestamp.
For an order-specific payment issue, sign in and open Support, or use the Contact & Support page.